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Содержание
Orders Board
Purpose
The «Orders Board» application is designed to organize customer service in food service establishments and retail/service businesses where customers wait for their orders for some time.
System Requirements
Smartphone, tablet, or «smart» POS terminal running Android™ version 6 (Marshmallow) or higher TV or set-top box running Android™ version 6 (Marshmallow) or higher постоянное подключение к Интернет → Continuous Internet connection
Terms and Pricing
You may use the Order Display Board application under the terms of the End User License Agreement.
Use on smartphones, tablets, and Android TVs is free, provided the application is installed from Google Play.
Use on «smart» POS terminals (without Google services and Google Play) is determined by the platform provider. Current pricing:
| Platform | Cost RUB, excluding VAT |
|---|---|
| Smartphone , tablet, Android TV | Free |
| Evotor | 1000 RUB per month per POS |
Terms and pricing for third-party developers using the API are negotiated individually.
Terms and Definitions
| Device | A user device with a screen used to display and/or manage the Order Display Board. It may be an Android device with the app installed or third-party software using the Web API. |
| Slot | A food service establishment, store, or other business entity that объединяет → groups two or more devices into a single information space. All devices within a slot share a common set of orders. |
| Order | A customer order displayed on devices. Characterized by a number and a status. The number is an integer unique within a slot; only the last 3 digits are shown on the display. An order can have one of three statuses: Waiting, Ready, or Closed. |
User Guide
Installation
Install the order management application on a smartphone or tablet or a "smart " POS terminal.
For displaying information, install the application on a TV or Android set-top box. Screen casting from a smartphone or tablet via Chromecast is also supported.
Setup
Launch the application on the TV. On first launch, the application will detect that it is not configured and not connected to any device, and a PIN code for pairing will be displayed.
Launch the application on a touch-screen device (smartphone, tablet, or POS terminal). On first launch, you will be taken to the main menu.
Tap the Add Device button and enter the PIN code displayed on the TV screen.
If the code is entered correctly, both devices will be joined into a single slot and will switch to Order Display Board mode. In this mode, the touch device manages orders, and the TV displays the current status to customers.
New Order
To create a new order, tap the + button at the bottom of the waiting orders list.
If you do not plan to use the Kitchen Screen, simply tap New Order.
To display order contents on the Kitchen Screen, enter item names and quantities. If the order contains more than one item, use the Add Row button. You can edit or delete a row by swiping it. When finished, tap New Order.
The new order number will appear in the waiting list on all devices within the slot.
Kitchen Screen
On a touch device connected to the slot, open the Main Menu (back button from the Order Display Board mode) and tap Kitchen.
In this mode, the device displays all waiting orders with their contents.
To move an order from waiting to ready, swipe it left or right.
New orders will appear automatically if the device is connected to the Internet. If the list does not update (e.g., due to a long connection loss), pull down to refresh manually.
Order List Management
The order list can be managed from any touch device connected to the slot.
To move an order from waiting to ready, swipe it down (portrait mode) or right (landscape mode). Swipe in the opposite direction to return it to waiting.
To delete an order completely (from either waiting or ready lists), swipe it right (portrait) or down (landscape).
To clear all ready orders, use the 
button at the bottom of the ready list.
To clear the entire board, go to the Main Menu and tap Clear Board.
Troubleshooting
To avoid issues, install the application only from Google Play. If your device does not support Google services, contact technical support to request the APK.
If issues occur, first check that your application version is up to date in Google Play.
If the problem persists, try:
Restarting the app via Android settings Rebooting the device Reinstalling the app from Google Play
If none of the above helps, contact technical support.
Early Access Program
We continuously improve the application and release new versions regularly (every few weeks to a few months). To participate in testing new versions before public release, join via this link.
Technical Support
Technical support is available on weekdays (excluding public holidays) from 10:00 to 19:00 Moscow time.
Phone: +7 495 975 7076 Email: support@lineris.ru
Before contacting support, ensure you are using the latest version and clearly describe the issue and steps to reproduce it.
API
Order Display Board provides a Web API for integration with third-party software. The API allows:
creating devices and slots linking devices into slots retrieving slot state creating orders with contents updating order status retrieving order state
An API key is required. To obtain one, contact technical support.